Resources
Why is feedback important?
Why is feedback important? Feedback is a vital tool in personal and professional development. It acts as a mirror reflecting our strengths and areas for improvement. Whether through praise, constructive criticism, or performance evaluations, feedback guides us in recognising our capabilities and highlighting paths for growth. Understanding its role is
Communication Techniques 5 Insights That Will Elevate Your Social Skills
Communication Techniques 5 insights that will elevate your social skills In a world where the art of communication can open doors to new opportunities, understanding the nuances of effective communication is more crucial than ever. “How to Talk to Anyone” by Leil Lowndes offers a treasure trove of 72 time-tested
The Future of Sustainability: Emerging Trends in ESG for 2024
The Future of Sustainability: Emerging Trends in ESG for 2024 Â Environmental, Social, and Governance (ESG) principles’ importance in shaping business practices and societal values has never been more pronounced. As we move towards 2024, the evolving landscape of sustainability calls for a deeper understanding and integration of ESG frameworks. This
Mastering Customer Service: Essential skills for every employee
Mastering Customer Service: Essential skills for every employee In the hustle and bustle of today’s business world, the importance of customer service can sometimes slip through the cracks, especially for those outside of direct customer-facing roles. Yet, every interaction we have, internal or external, is an opportunity to practice and
Emotional intelligence and how to improve it
Emotional Intelligence and how to improve it Emotional Intelligence (EI) is a crucial skill that enables you to understand, manage, and control your own emotions as well as the emotions of others. It is essential for personal growth, developing strong relationships, achieving career success, and maintaining good mental health. By
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